In additions to church-wide surveys, PLACE Connection Sessions are an ideal environment to ask for church feedback. At Brentwood Baptist Church, PLACE is a requirement for membership. During the session, designed to assist individuals in better understanding who God created the to be and where they would be effective serving, we ask, “What drew you to BBC”? It’s exciting to hear all of the positive responses and then to be able to encourage our staff and lay leadership.

As a follow up to the positive, we ask, “Do you see any gaps”? The New Members (NM) coming in are generally apologetic when they make any negative remarks; after all they are excited about their new church home. At the same time that they are apologetic, they seem to grasp that we are giving them a chance to participate in making decisions that will better the church, so they let us know what is lacking. The perceived gaps may reveal an area of service for the NM, an opportunity to teach the NM the why behind what we do or a ministry area that needs attention.

If we, as church leadership, can remain teachable enough to learn from others and if we are steeped in a God-relationship so that we remain faithful to the path He has us on, we will do nothing but benefit. We will receive the privilege of seeing through fresh eyes to new perspectives that can shed invaluable light on how we are doing ministry and where we might consider looking in the future.